Panda Dome Passwords Review: Korte expert samenvatting
Panda doesn’t offer a desktop version of its password manager, but it’s available as a browser extension for Chrome and Firefox and a mobile app for both Android and iOS, and it has all the essential features like:
- Encrypted password storage.
- Auto-fill and auto-save.
- Password generator.
- Two-factor authentication (2FA).
- Security status monitoring.
Panda’s password manager handles basic password management well, and it comes with an intuitive and visually appealing interface, which makes it a particularly good fit for non-technical users.
However, Panda’s password manager does have some downsides. Activating a Panda Dome Passwords account is a bit confusing, there are no additional features like password sharing or emergency access, and Panda’s customer support left me with mixed feelings — I got accurate replies to some of my email inquiries almost instantly, but one of my emails never received a response!
As a standalone app, Panda’s password manager offers a 1, 2, and 3-year subscription that can be used on an unlimited number of devices. One of the best ways to get this password manager is with one of Panda’s premium internet security suites — this is the best value.
Whether you buy Panda Dome Passwords as a separate program or as part of Panda’s internet security suite, all of Panda’s cybersecurity products are backed by a 30-day money-back guarantee.
Panda Dome Passwords Security Features
Panda Dome Passwords has multiple safeguards in place to protect your data.
First, Panda’s password manager has a zero-knowledge policy — meaning all the information in a user’s account is encrypted and decrypted with a master password, which only the user knows. Since Panda doesn’t know your master password, there’s no way for you to recover your master password if you forget it. That’s why it’s important that you keep a copy of this password somewhere safe in case you lose it.
Second, Panda has two-factor authentication (2FA) — when logging into your Panda password manager account, you need to enter a randomly generated one-time code sent to your phone as a second form of authenticating that you are the owner of the account. This prevents hackers from accessing your account even if they somehow get a hold of your master password.
Panda’s 2FA supports only a few of the most popular authentication apps (Google Authenticator, Authy, Duo Mobile, SoundLogin), which some users might find limiting. However, mobile users can also use a PIN code or fingerprint authentication to unlock their Panda Dome Passwords vault — which is much easier than typing in a master password.
Third, Panda also has a “Secure Me” feature that remotely logs you out of your Panda Dome Passwords account on all devices. This is a great “just in case” option to quickly secure your Panda account on a lost or misplaced device. Secure Me can also clear all cookies and log you out of all other websites on multiple devices as well as delete history and close all tabs.
Panda doesn’t offer any backup options for accessing your password database if you lose your master password. You can use your one-time recovery key (which you get when you set a master password) — but it only allows you to reset your account. This means that you will be able to log in with the same email address, but all of the data in your account will be gone.
Panda’s lack of options for proper account recovery makes its password manager less user-friendly than a lot of other options. Most standalone password managers today have some ways for users to access their database if their master password is lost — like LastPass which has a wide range of account recovery options.
Also, Panda does not specify what encryption its password manager uses, so users have to rely on the company’s reputation (which is very good). While Panda does mention on the official site that it uses “military-grade encryption”, I would feel much more comfortable knowing the exact type of encryption that is used to protect passwords — most password managers clearly state what encryption they use (most use “military-grade” 256-bit AES encryption).
Overall, Panda Dome Passwords is a secure password manager. While Panda is a bit vague about the encryption it uses and it doesn’t have account recovery options like most standalone password managers, it does include the main security features that are needed to reliably protect passwords and other stored data, like a zero-knowledge policy and 2FA.
Panda’s password database allows you to store passwords for websites, credit card details, and login identities (combinations of your name, email, address, phone number, etc).
Panda’s default display shows the list of passwords stored in your Panda Dome Passwords database. You can switch to your identity details or password generator by clicking on the icons in the top panel. The full list of Panda Dome Passwords features can be accessed from the menu at the top left corner.
New entries are added by clicking on the Add account button at the bottom of the screen.
When I manually added my login details for my existing accounts, I was able to check if any of my passwords had been compromised by doing a quick search of HaveIBeenPwned.com, a large database of breached online accounts and leaked passwords. I found this option convenient for making sure that my old passwords were still secure.
One thing I didn’t like about Panda Dome Passwords is that I was unable to store my identity documents and other sensitive information in the database — I could use Panda’s secure notes to write down whatever I wanted, but password managers like LastPass and RoboForm provide pre-set categories and templates for storing a huge variety of data — passport details, frequent flyer programs, estate plans, WiFi passwords, and more.
That said, Panda’s password database is more likely to appeal to beginners who are not really looking to store all their sensitive data in one spot, but rather just want an easy and secure way to manage their passwords and other details they use online.
Overall, I found Panda’s password database extremely easy to use. All functions and categories are clearly described and work as promised — and there are so few options offered that it’s impossible to get lost.
Panda Dome Passwords’s password generator makes it very easy to create secure passwords — it uses lower and upper case letters, numbers, and symbols to generate strong passwords, but there’s no option for creating passwords that are easy to read or easy to say like there is with LastPass.
By default, Panda’s password generator generates 16-character passwords, which is a good number for strong unique passwords. But it can also generate passwords up to 32 characters long. That said, I would like to see Panda offer the option to create longer passwords, like RoboForm, which can generate passwords up to 512 characters long.
I also found it strange that Panda’s password manager defines 7-character long passwords as “strong”. Most sites today won’t accept passwords that are shorter than 8 characters, and many want more than 10!
That said, I liked that Panda’s generator has a useful “Password History” section at the bottom of the screen that lets you copy any of your recently generated passwords, add them to accounts, or delete them. I discovered that this feature could also be used as a shortcut for editing existing entries or creating new ones — which is pretty convenient.
Overall, Panda’s password generator is pretty good. It includes fewer options than some other password managers, but Panda’s password generator is very intuitive and easy to use — and it can definitely create strong passwords.
Auto-Login, Auto-Fill & Auto-Save
These are Panda’s time-saving features that take away the need to manually fill out login forms and save passwords.
Auto-login allows users to automatically log into websites. This feature is very convenient, but I was glad that I could disable it for specific sites like my online banking and other websites accounts that contain sensitive information — just in case Panda accidentally tried to log me into a data-stealing phishing website pretending to be my bank.
The auto-fill option saves you time when you log into websites by pre-filling the login fields. Any time I was on a login page, Panda automatically filled in my login details if I had a username and password stored in my database for that specific site.
Like the auto-login feature, you can disable auto-fill in the settings.
After I disabled the auto-fill feature, I needed to click on Panda’s logo at the corner of every field and then select my details from the list — which adds an extra layer of security against advanced keystroke-tracking malware that can steal your login details.
Panda’s auto-save feature automatically adds passwords for newly created accounts — or existing accounts that you use for the first time since installing the program — to Panda Dome Passwords’s database. Whenever I logged into an account for the first time, Panda automatically saved my username, password, and personal identity information, like my home address and phone number.
The auto-save option can also be adjusted in the settings. For example, after I ticked Ask to save identities, Panda switched from automatically saving my account details to asking me whether I wanted to add them to the database.
Overall, Panda’s auto-login, auto-fill, and auto-save features worked well during my testing. I really like that Panda doesn’t enable the auto-login feature by default, which gives users an extra layer of control over their account details. I also like how Panda lets you easily adjust its auto-fill and auto-save features for added security.
Panda’s Security Report lets you quickly check how secure your Panda account and stored passwords are. You also get alerts if any of your passwords or personal details are leaked.
I ran the report on my Panda password database and was pleased to see that the results were very easy to understand.
Panda’s Security Report checks:
- Master Password strength.
- 2FA settings.
- Weak, duplicate, or old passwords.
- Leaked passwords or compromised login credentials.
The main advantage of Panda’s Security Report is that it gives you a quick overview of your security status. While it’s not nearly as comprehensive as LastPass’s Security Challenge or 1Password’s Watchtower, Panda’s Security Report has all the main information you need to keep your online accounts secure.
Overall, I was quite pleased with this feature. Most users, including non-tech-savvy individuals without much experience using a password manager, would be able to make sense of the Security Report and make the necessary changes to secure their Panda account and all of their stored passwords and logins.
Two-Factor Authentication (2FA)
Panda’s 2FA security feature lets you use an authenticator app to generate codes required when logging into your Panda Dome Passwords account. Panda’s password manager also supports fingerprint logins on mobile devices.
Note that Panda does not offer its own 2FA code generator, unlike Dashlane which offers an integrated 2FA code generator that can be accessed on all connected devices.
Panda’s password manager supports 4 major authentication apps — Google Authenticator, Authy, Duo Mobile, and SoundLogin.
When testing this feature, I easily located the 2FA setup instructions in Panda’s settings.
Then, I just needed to scan the QR code with my authentication app and enter the 6-digit code generated by the app — and the setup was complete.
I also like that you can enable fingerprint authentication or set up a 4-digit PIN code when creating a Panda Dome Passwords account — both options are very convenient as you don’t have to type in your master password when logging into your account.
To be honest, I’d like to see more authentication options, but I do think that Panda’s 2FA compatibility with the most popular authenticator apps as well as fingerprint authentication are enough for most users.
Panda Dome Passwords Plans and Pricing
Overall, I think both Panda’s standalone password manager and internet security suites that come with the password manager are very well priced and offer a lot of value.
While I’m able to get a password manager with more features for a similar price, like Dashlane or 1Password, I still think Panda is worth considering if you’re a non-technical user that only needs essential password management features.
Currently, Panda doesn’t offer a free trial for its password manager. However, Panda’s premium internet security packages and the standalone password manager plan both come with a 30-day money-back guarantee.
Standalone App: Panda Dome Passwords
As a standalone program, Panda’s password manager offers:
- Unlimited password storage.
- Unlimited devices.
- Browser extensions for Chrome and Firefox.
- Mobile app for iOS and Android.
- 1-year, 2-year, or 3-year subscriptions.
This plan suits a single user with multiple devices.
Panda Dome Passwords is priced similarly to premium password managers like LastPass.
However, LastPass Premium offers many more advanced features like password auto change, emergency access, and secure password sharing — and Panda has none of those.
But, if you are not interested in advanced features and just want a secure and intuitive app with easy-to-use features, Panda Dome Passwords is a very good option.
Internet Security Suite: Panda Complete + Premium
Panda’s password manager is also available as part of Panda’s internet security suite, available as a 1-year, 2-year, or 3-year subscription for 1, 3, 5, 10 or unlimited devices.
In addition to Panda Dome Passwords, Panda’s Complete package includes:
- VPN (limited to 150 MB/day).
- Wi-Fi network protection.
- Parental controls.
- Identity protection.
- Clean-up tool.
Panda’s Premium package includes all the features of the Complete plan, plus:
- Premium VPN (with unlimited data).
- Update manager.
- 24/7 support.
Buying Panda Dome Passwords as part of a security suite makes sense for users who are looking for a complete cybersecurity solution rather than just a password manager.
Also, considering how many extra tools both suites include, if you buy Panda Dome Passwords with Panda’s Complete or Premium package, you get a much better value than if you just get it as a standalone password manager app. And you can do that with complete peace of mind, as all Panda purchases come with a risk-free 30-day money-back guarantee.
Panda Dome Passwords Ease of Use and Setup
As I bought Panda’s password manager as a standalone program and not as part of one of Panda’s premium antivirus packages, I needed to create an online account with Panda. I got 3 emails with instructions on how to create the account — but I still had some issues getting started with Panda Dome Passwords.
One step I found awkward was that I needed to press the Activate Passwords button located at the bottom of my Panda account screen. This step was separate from entering my Activation Code, but it was necessary to start using my Panda Dome Passwords account.
I accidentally skipped the Activate Passwords step first — but Panda still allowed me to download the password manager browser extension, install it, and even set up my master password! But after that, Panda didn’t let me log in, and I was never instructed to just go back and activate my account.
After I located and pressed the Activate Passwords button, the account activation process took 2-3 minutes. From then on, my experience with Panda Dome Passwords got much smoother, and I was able to quickly start using the application.
I really like Panda’s welcome screen. It displays a pre-set list of some major websites, so I found it easy to start adding passwords.
Panda’s interface is simple and intuitive. All of its main functions are easily accessible by tapping on their icons at the top panel. And the rest of the features can be accessed by clicking on the menu at the top left corner.
Panda Dome Passwords supports importing data from just over 10 other programs. The number of import options isn’t bad, but leading programs like Dashlane and 1Password support way more options. That said, Panda’s import feature worked pretty well when I tried it out — I had no problems importing passwords from my LastPass database.
When exporting your Panda data, you have the option to save it to a password-protected file for added security. I like that Panda offers this option, as you can protect exported passwords if you ever want to transfer your database to a new password manager. This option is much better than some lower-tier password managers that only export passwords using an unsecure CSV file that could be easily accessed by anyone.
Overall, I like the clean and intuitive interface of Panda Dome Passwords. However, I found Panda’s activation process a bit confusing. You have to very closely follow instructions in your welcome emails to make sure you don’t accidentally skip a step — if you do, you won’t be able to log into your Panda Dome Passwords account.
On the plus side, once you activate your Panada Dome Passwords account, setting it up is very quick and easy. And the intuitive display makes Panda a great option for both technical and non-technical users.
Panda Dome Passwords Mobile App
Panda Dome Passwords’s mobile app is available for both Android and iOS.
The mobile apps’ displays are pretty much identical to the desktop web browser extension. All features are virtually in the same place, with only a few minor differences (depending on the size of your smartphone).
I noticed a minor interface difference in the Android app on my tablet — the Add account button is located at the top right corner of the screen and not at the bottom like in the browser extension and iOS app. Other than that, the features and interface of the Android app are unchanged.
The only thing that’s different for iOS is that there is no option to enable or disable website auto-login. There are also no clear instructions on how to resolve this, so I had to contact email support who eventually helped me with a workaround.
Figuring out how to set up the auto-fill function on iOS was also quite frustrating. Other password managers face similar issues with iOS — however, most of them explain the solution. For example, Password Boss’s mobile app includes a quick video tutorial on how to adjust the Safari settings to enable this feature. It would be great if Panda did something similar.
Overall, I really like that Panda Dome Passwords has an almost identical interface for the mobile app and the browser extension — so there is zero user confusion.
Panda Dome Passwords Customer Support
Panda offers the following customer support options:
- Support articles on Panda’s website.
- Forum support.
- Email support.
The support section of Panda’s website lists just a few short articles about Panda Dome Passwords.
Also, Panda’s forum has very little recent activity — most of its topics are at least a few months old. The forum has dedicated sections for different Panda security products, but nothing for Panda Dome Passwords, which is a little bit annoying.
So, I just went straight to email support.
I emailed Panda by filling out a form on the website. There are quite a few required fields in the form. The customer reference number field kept returning the “number not recognized” error message — but, luckily, supplying it is optional.
For every inquiry I submitted, I received a confirmation email promising that somebody would get back to me shortly. But it was hard to figure out what Panda’s average email response time was. For me, it ranged from a couple of hours to over 24hrs — and one of my questions was never answered.
The responses I got from Panda’s email support were very brief. For example, I was sent a link to a Lifewire article as an answer to one of my questions. While the article was helpful, I was a bit annoyed that the customer support told me where to look for answers rather than just answering my question.
Panda offers fewer customer support channels than most other password managers. While most companies do not offer phone support, they usually have at least one active support channel in addition to email. For example, Enpass has a very active forum, and 1Password has a forum and a Twitter support account.
On the plus side, Panda was very quick and efficient in processing my money-back request. It was processed within 2 hours, and I received the refund into my account in 2 business days.
Overall, Panda’s customer support is average. I received helpful answers to most of my questions from the email support and was able to get my money back quickly and without any problems.
Is Panda Dome Passwords Worth Trying Out?
Panda’s password manager has a well-thought-out, intuitive interface and a decent range of easy-to-function features — the auto-login, auto-fill, and auto-save features are easy to adjust and they all perform well.
The program also has a zero-knowledge policy, supports two-factor authentication, and monitors your security status, notifying you about any compromised passwords so you can quickly change them before hackers steal your data.
That said, Panda Dome Passwords doesn’t have a lot of the additional features that are included in standalone password managers. Premium plans from Dashlane, LastPass, and many other top password managers come with extra features that Panda lacks, such as secure sharing, emergency access, automatic password changing, and more.
On the other hand, Panda Dome Passwords is more cost-effective than other competitors. And, if you get this password manager bundled with other Panda security products, like with the Panda Dome Premium package, you’re getting a full internet security suite with a free password manager.
Overall, Panda’s password manager is a decent, easy-to-use tool that includes all essential features for managing password and personal details. It may not be as advanced or feature-rich as competing brands, but if you’re a non-technical user that only needs essential password management features, you might really like Panda Dome Passwords.
Panda Dome Passwords — Frequently Asked Questions
- Does Panda’s password manager have a free version?
- Is Panda Dome Passwords safe to use?
- What happens if I lose the master password to my Panda Dome Passwords account?
- Does Panda Dome Passwords offer a money-back guarantee?
Does Panda’s password manager have a free version?
But if you’re looking for an internet security suite with comprehensive protection rather than just a password manager, you can get Panda Dome Passwords for free as part of Panda Dome Complete and Premium plans.
Also, while Panda doesn’t offer a free trial for its password manager, you can try it risk-free for 30 days using a 30-day money-back guarantee.
Is Panda Dome Passwords safe to use?
Yes. Panda’s password manager securely protects your data with a master password known only to you. Panda also offers two-factor authentication (2FA) for extra protection of your account. And Panda also has the “Secure Me” feature that allows you to remotely log out of your account on all devices.
Panda does not reveal what encryption its password manager uses. However, Panda’s antivirus suite includes an encryption feature that uses Microsoft’s BitLocker technology — which uses either AES 128-bit or 256-bit encryption. So, we can assume that Panda’s password manager also uses similar high-level encryption.
What happens if I lose the master password to my Panda Dome Passwords account?
If you lose your master password, you can use a one-time recovery code from the recovery kit that Panda generated for you during your account setup. Every time you change your master password, a new recovery code is generated.
Please note that this recovery code will only enable you to log into your account using the same email address. All information stored in your password database will still be deleted and you’ll need to start again.
For a password manager that offers multiple account recovery options without deleting your password database, check out LastPass.
Does Panda Dome Passwords come with a money-back guarantee?
Yes. Panda Dome Passwords comes with a 30-day money-back guarantee, so you can try the standalone password manager on all of your devices risk-free for 30 days.
Panda also offers a 30-day money-back guarantee on all of its antivirus packages, including Panda Dome Premium — which includes Panda Dome Passwords.
After I tested Panda Dome Passwords, I requested a refund and my request was processed by Panda within one business day, and I received a full refund in my bank account 2 days later.